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Baggage Allowance and Additional Service Baggage Allowance and Additional Service

Baggage Allowance and Additional Service

I. Free baggage allowance (for average passengers and members)

1.1Uniform compliance with weight-system baggage regulations for domestic flights

Classification
Cabin
Card level/Free baggage allowance
Volume limited (per piece)
Weight limited (per piece)
Non-Eastern Miles Customers, “Eastern Miles” Standard
SkyTeam Elite
“Eastern Miles” Silver, SkyTeam Elite Plus
“Eastern Miles” Platinum and Gold
Checked baggage
First Class
40kg
50kg
60kg
80kg
At least 5 cm ×15 cm × 20cm and not exceeding 40cm × 60 cm ×100 cm
≤50kg
Luxury Business Class, Business Class
30kg
40kg
50kg
70kg
Premium Economy Class, Economy Class
20kg
30kg
40kg
60kg
Unchecked baggage
First Class
2 pieces
H≤55CM(21.6inches)
L≤40CM(15.8inches)
W≤20CM(7.9inches)
≤10kg
Other classes
1 piece
≤8kg

 

1.2Compliance with piece-system baggage regulations for flights to/from the USA and Canada

Classification
Cabin
Card level/Free baggage allowance
Volume limited (per piece)
Weight limited (per piece)
Non-Eastern Miles Customers, “Eastern Miles” Standard
“Eastern Miles” Silver SkyTeam Elite SkyTeam Elite Plus
“Eastern Miles” Platinum and Gold
Checked baggage
First Class, Luxury Business Class, Business Class
2
3
3
The sum of the three sides (the length + width + height) ≤158 cm
≤32kg
Premium Economy Class
2
3
3
One extra piece (weight not exceeding 32 kg)
≤23kg
Y/B Class
2
3
3
Economy flex Economy standard
2
3
3
Economy light
1
2
2
Unchecked baggage
First Class
2 pieces
HH≤56CM(22.0inches)
L≤45CM(17.7inches)
W≤25CM(9.8inches)
L+W+H≤115CM(45inches)
≤10kg
Other classes
1 piece
≤8kg


1.3 Compliance with piece-system baggage regulations for flights to/from Europe (including Russia and Turkey) and Korea

Classification
Cabin
Card level/Free baggage allowance
Volume limited (per piece)
Weight limited (per piece)
Non-Eastern Miles Customers, “Eastern Miles” Standard
“Eastern Miles” Silver SkyTeam Elite SkyTeam Elite Plus
“Eastern Miles” Platinum and Gold
Checked baggage
First Class
3
4
4
The sum of the three sides (the length + width + height) ≤158 cm
≤32kg
Luxury Business Class, Business Class
2
3
3
Premium Economy Class
2
3
3
One extra piece (weight not exceeding 32 kg)
≤23kg
Y/B Class
1
2
2
Economy flex Economy standard
1
2
2
Economy light
0
1
1
Unchecked baggage
First Class
2 pieces
H≤56CM(22.0inches)
L≤45CM(17.7inches)
W≤25CM(9.8inches)
L+W+H≤115CM(45inches)
≤10kg
Other classes
1 piece
≤8kg

 

1.4 Compliance with piece-system baggage regulations for flights to/from Australia, New Zealand and Japan

Classification
Cabin
Card level/Free baggage allowance
Volume limited (per piece)
Weight limited (per piece)
Non-Eastern Miles Customers, “Eastern Miles” Standard
“Eastern Miles” Silver SkyTeam Elite SkyTeam Elite Plus
“Eastern Miles” Platinum and Gold
Checked baggage
First Class
3
4
4
The sum of the three sides (the length + width + height) ≤158 cm
≤32kg
Luxury Business Class, Business Class
2
3
3
Premium Economy Class
2
3
3
One extra piece (weight not exceeding 32 kg)
≤23kg
Y/B Class
2
3
3
Economy flex Economy standard
2
3
3
Economy light
1
2
2
Unchecked baggage
First Class
2 pieces
H≤56CM(22.0inches)
L≤45CM(17.7inches)
W≤25CM(9.8inches)
L+W+H≤115CM(45inches)
≤10kg
Other classes
1 piece
≤8kg

 

1.5 Compliance with piece-system baggage regulations for flights to/from South-East Asia, South Asia, and Middle East,HK/MO/TW

Classification
Cabin
Card level/Free baggage allowance
Volume limited (per piece)
Weight limited (per piece)
Non-Eastern Miles Customers, “Eastern Miles” Standard
“Eastern Miles” Silver SkyTeam Elite SkyTeam Elite Plus
“Eastern Miles” Platinum and Gold
Checked baggage
First Class, Business Class
2
3
3
The sum of the three sides (the length + width + height) ≤158 cm
≤32kg
Premium Economy Class
2
3
3
One extra piece (weight not exceeding 32 kg)
≤23kg
Y/B Class
1
2
2
Economy flex Economy standard
1
2
2
Economy light
0
1
1
Weight not exceeding 32kg
--
Unchecked baggage
First Class
2 pieces
H≤56CM(22.0inches)
L≤45CM(17.7inches)
W≤25CM(9.8inches)
L+W+H≤115CM(45inches)
≤10kg
Other classes
1 piece
≤8kg

2.Infant Passenger (INF)

(1)Domestic flights: Passengers who enjoy discounted infant fares are not entitled to free baggage allowance. One fully folded lightweight stroller or baby stroller can be checked in for free.

(2)International and HK/MO/TW flights: An infant who purchases a non-occupied infant ticket is entitled to one free piece of checked baggage weighing not exceeding 10kg,with the volume (sum of three sides) not exceeding 115 cm. In addition, one fully folded lightweight stroller or baby stroller can be checked in for free.

3.Seafarer Passenger (SC)

The free baggage allowance of economy light is subject to the passenger ticket display. Two pieces of baggage can be checked free of charge per person in economy class (except economy light), with the sum of three sides of each piece of checked baggage not exceeding 158 cm and weight not exceeding 23 kg.(

4.Student Passenger (SD) 12+

The free baggage allowance of economy light is subject to the passenger ticket display. Two pieces of baggage can be checked free of charge per person in economy class (except economy light), the sum of three sides of each piece of checked baggage not exceeding 158 cm and weight not exceeding 23 kg.

5.Labor Passengers (DL) Chinese Nationality

The free baggage allowance of economy light is subject to the passenger ticket display. Two pieces of baggage can be checked free of charge per person in economy class (except economy light), the sum of three sides of each piece of checked baggage not exceeding 158 cm and weight not exceeding 23 kg.

6.Extra Seat (EXST)

Passengers with special body sizes have an extra seat by purchasing an additional ticket.

(1)Depending on the number of tickets purchased by the passenger, adjacent seats are provided, and a boarding pass is issued with the words “EXST” or “Extra Seat” indicated.

(2)The amount of free checked baggage for passengers occupying additional seats is calculated on the basis of the class of air travel purchased and the number of seats actually occupied.

7. Small animals

The weight of small animals (Except for assistance dogs brought by disabled people)and food carried by the passenger is not included in the passenger’s free baggage allowance and is charged at the rate of ordinary excess baggage. Only one small animal can be checked per passenger per flight.

8. Wheelchairs

Wheelchairs(including but not limited to wheelchairs) may only be transported free of charge as checked baggage and are not included in the passenger’s free baggage allowance.Wheelchairs are collected and transported as per the general provisions of baggage transportation.

 

II. Transportation of Dangerous Goods

1. Items refused to be transported

Items refused to be transported

1. Dangerous goods, other than those permitted to be carried by passengers or transported as checked baggage in accordance with the Regulation on Transport of Dangerous Goods by Air (CCAR-276-R1) and the regulations of China Eastern Airlines, are not allowed to be carried on board or as checked baggage by passengers, including: a. explosives; b. gases; c. flammable liquids; d. flammable solids, spontaneously combustible substances and substances that emit flammable gases in contact with water; e. oxidizers and organic peroxides; f. toxic and infectious substances; g. radioactive substances; h. corrosive substances; and i. miscellaneous dangerous substances and articles, including environmental hazards;

2. Other dangerous goods that are not allowed to be transported as baggage under the regulations of China Eastern Airlines;

3. Guns, ammunition, military and police implements (including major parts and components) and replicas of the above items, except for those that comply with the regulations. Specific details are subject to the provisions of the carrier. If you have any questions, please contact 95530;

4. Controlled knives;

5. Baggage which, by reason of its packaging, shape, weight, size or volume, does not meet the conditions for carriage by baggage, or which, by its nature or packaging, is unsuitable for air transport (e.g. bags with alarm devices); articles which may be perishable or fragile in the course of air transport (unless prior request and consent have been given);

6. Articles of which the exit, entry into or transit through the country is prohibited by the laws, regulations or orders of the country concerned;

7. Electronic products or communication devices that have an impact on driving instruments in flight;

8. Live animals, wild animals, or/and animals with bizarre shapes or characteristics such as being prone to harm humans (e.g. snakes), except for small animals and service dogs that meet transport regulations;

9. Fresh, live and perishable articles with a distinct odor, and substances of a narcotic, offensive or other similar nature;

10. Articles that are easy to stain the aircraft;

11. Lithium-ion batteries or battery packs exceeding 160 Wh;

12. Articles capable of causing personal injury or posing a greater hazard to aviation safety and transport order;

13. Other articles prohibited from being transported as stipulated by national laws, administrative regulations and rules.

 

 

2. Prohibited/Restricted Items

Prohibited/Restricted Items

Items that can only be carried as checked baggage and shall not be taken into the passenger cabin;

Items that may be treated as non-checked baggage

Items that are not accepted as checked baggage but only as non-checked baggage

1. Sharp and blunt instruments other than controlled knives, such as kitchen knives, table knives, fruit knives, craft knives, surgical knives, scissors, as well as steel files, awls, axes, clubs, hammers, etc., should be transported in checked baggage.

1. Small electrical and electronic appliances for personal life or recreation, and for human auxiliary functions;

1. Currency; negotiable instruments, securities, bills of exchange;

2. Declared value baggage, exempted transport baggage, bulky baggage, low-density baggage

2. Diplomatic letters;

2. Fragile or vulnerable items; perishable items;

3. Eligible small animals (except service dogs)

3. Service dogs, including guide dogs, hearing dogs, assistance dogs;

3. Jewelry; precious metals and products thereof, gold and silver products; antique calligraphy and paintings; out-of-print videos, out-of-print prints or manuscripts; samples or other valuable items

4. Firearms and ammunition for sports or weapons required to be carried by government officials in the performance of their duties;

4. Seat-occupying baggage;

4. Important documents and materials, diplomatic pouch; travel documents;

5. Bicycles, golf equipment, ski or water ski equipment, bowling equipment, fishing equipment, surfboards or windsurfers, kayaks, paragliders, and poles;

5. Fully-folded lightweight strollers (for baby passengers);

5. Computers and accessories, personal communications equipment and accessories, personal electronic and digital equipment and accessories;

6. Sharps, blunt objects, etc., other than controlled articles;

6. Auxiliary equipment for disabled passengers (except battery-operated ones)

6. Other items that require personal attention and prescription medications that the individual needs to take regularly

7. Other articles subject to transport restrictions as stipulated by national laws, administrative rules and regulations.

7. Medicines needed for the journey

7. Lithium-ion batteries or battery packs exceeding 100 Wh but less than 160 Wh.

 

8. Dry ice for corrosion prevention, etc.

 

 

 

III. Excess Baggage Fees & Special Baggage

1. Excess baggage fees for domestic and regional flights

(1) Excess rates

Calculated at 1.5% of the published fare for a one-way direct flight in Economy Class for adult passengers.

(2) Calculation method of excess costs

Excess baggage fees = (total weight of checked baggage - applicable free baggage allowance) × (1.5% of the published fare for a one-way direct flight in Economy Class for adult passengers)

2. Excess baggage fees for flights to/from the USA and Canada

(1) Extra piece: CNY 1,300 per piece..

(2) Overweight baggage: One piece weighing more than 23 kg and less than 32 kg is charged CNY1,000; one piece weighing more than 32 kg and less than or equal to 45 kg is charged CNY 2,700; the weight of one piece of baggage for flights to/from Canada does not exceed 32 kg; for other flights to/from North America, the weight of one piece does not exceed 45 kg.

(3) Oversize baggage: One piece exceeding 158 cm and not exceeding 203 cm is charged CNY 1,000; one piece exceeding 203 cm is charged CNY 2,700, which shall be subject to the approval of China Eastern Airlines.

(4) Oversize, overweight and extra piece baggage: the oversize, overweight and extra piece fees are charged cumulatively.

3 Excess baggage fees for flights to/from Australia, New Zealand

(1) Extra piece: The first extra piece is charged CNY 1,100; from the 2nd extra piece, each is charged CNY 2,000.

(2) Overweight baggage: one piece weighing more than 23 kg and less than 32 kg is charged CNY 1,000; the weight of one piece of baggage shall not exceed 32 kg.

(3) Oversize baggage: One piece exceeding 158 cm and not exceeding 203 cm is charged CNY 1,000; one piece exceeding 203 cm is charged CNY 2,000, which shall be subject to the approval of China Eastern Airlines.

(4) Oversize, overweight and extra piece baggage: the oversize, overweight and extra piece fees are charged cumulatively.

 

4. Excess baggage fees for flights to/from Europe, Japan and Korea

(1) Extra piece: The first extra piece is charged CNY 1,000; from the 2nd extra piece, each is charged CNY 2,000.

(2) Overweight baggage: one piece weighing more than 23 kg and less than 32 kg is charged CNY 1,000; the weight of one piece of baggage shall not exceed 32 kg.

(3) Oversize baggage: One piece exceeding 158 cm and not exceeding 203 cm is charged CNY 1,000; one piece exceeding 203 cm is charged CNY 2,000, which shall be subject to the approval of China Eastern Airlines.

(4) Oversize, overweight and extra piece baggage: the oversize, overweight and extra piece fees are charged cumulatively.

5. Excess baggage charges for flights to/from Hongkong, Macao and Taiwan:

(1) Extra piece: The first extra piece of is charged CNY 800; from the 2nd extra piece, each is charged CNY 1,000.

(2) Overweight baggage: one piece weighing more than 23 kg and less than 32 kg is charged CNY 1,000; the weight of one piece of baggage shall not exceed 32 kg.

(3) Oversize baggage: One piece exceeding 158 cm and not exceeding 203 cm is charged CNY 1,000; one piece exceeding 203 cm is charged CNY 2,000, which shall be subject to the approval of China Eastern Airlines

(4) Oversize, overweight and extra piece baggage: the oversize, overweight and extra piece fees are charged cumulatively.

6. Excess baggage charges for flights to/from Southeast Asia, South Asia and the Middle East

(1) Extra piece: The first extra piece of is charged CNY 800; from the 2nd extra piece, each is charged CNY 1,200.

(2) Overweight baggage: one piece weighing more than 23 kg and less than 32 kg is charged CNY 1,000; the weight of one piece of baggage shall not exceed 32 kg.

(3) Oversize baggage: One piece exceeding 158 cm and not exceeding 203 cm is charged CNY 1,000; one piece exceeding 203 cm is charged CNY 2,000, which shall be subject to the approval of China Eastern Airlines.

(4) Oversize, overweight and extra piece baggage: the oversize, overweight and extra piece fees are charged cumulatively.

 

5. Excess baggage charge for special baggage

1. Small animals

The weight of small animals and food carried by the passenger is not included in the passenger’s free baggage allowance and is charged at the rate of ordinary excess baggage. Only one small animal can be checked per passenger per flight.

(1) For domestic transport, the weight of small animals and their containers does not exceed 32 kg.

(2) For international (regional) transport, the weight of small animals and their containers does not exceed the limits set for checked baggage on the route.

(3) Transport fees are calculated and charged as specified and a separate ticket for excess baggage is issued with the words “TRANSPORT OF SMALL ANIMALS” or “FOR PET//A DOG”.

 

2. Wheelchairs

Wheelchairs may only be transported free of charge as checked baggage and are not included in the passenger’s free baggage allowance. Wheelchairs are collected and transported as per the general provisions of baggage transportation.

Passengers with wheelchairs are allowed to bring typical adult folding wheelchairs or manually assembled wheelchairs into the cabin on China-US flights, limited to one per flight. The dimension of the wheelchair without removing wheels or any part shall not exceed 33 cm × 91 cm × 106 cm /13 in × 36 in ×42 in.

 

3. Seat-occupying baggage

By purchasing additional tickets, passengers carry the items they believe they need to bring into the cabin as seat-occupying baggage.

(1) Seat-occupying baggage must comply with the packing requirements:

(a) The total weight of each piece of seat-occupying baggage does not exceed 75 kg.

(b) The volume of each piece of seat-occupying baggage does not exceed 40 cm × 60 cm × 100 cm.

(2) No additional free baggage allowance for seat-occupying baggage.

(3) Seats for seat-occupying baggage must not be assigned to the exit seat and the row in front of and behind the exit seat, and must be assigned to other passenger seats near the window.

(4) Calculation and collection of seat-occupying baggage fees

(a) The ticket for seat-occupying baggage costs the same as the passenger ticket.

(b) Passengers holding child discount, infant discount, combined travel discount, agent discount, seafarer discount, etc., must purchase a ticket in another applicable class of service above the above-mentioned discounted fares when handling seat-occupying baggage.

(c) The handling of seat-occupying baggage not for the whole journey for connecting passengers is calculated based on the actual carrying segment of the flight.

4. Other charge provisions for special baggage

Excess Baggage Fees for Special Baggage (Piece System) for China Eastern Airlines and Shanghai Airlines

Special baggage items

Inclusion of free baggage allowance

Excess baggage fee per piece (in CNY)

Type of excess weight

Dimensions of the longest side

North America

Japan, Korea, Europe, and Australia,New Zealand

South-East Asia, the Middle East, and South Asia

Bicycles, golf equipment, fishing equipment, bowling equipment, musical instruments, ice hockey equipment, diving equipment, archery equipment, shooting equipment, ski/water ski equipment

Only one item included in free baggage allowance

Extra piece only

158 cm or less in length

1,000

2,000

1,000

Oversize only

Greater than 158 cm and less than or equal to 203 cm in length

1,000

1,000

1,000

Such item greater than 203 cm in length may be transported as checked baggage with the approval of China Eastern Airlines.

1,000

1,000

1,000

Extra piece and oversize

Greater than 158 cm and less than or equal to 203 cm in length

2,000

3,000

2,000

Such item greater than 203 cm in length may be transported as checked baggage with the approval of China Eastern Airlines.

2,000

3,000

2,000

Paragliders, surfboards, javelins, poles

No

203 cm or less in length

1,000

2,000

1,000

Such item greater than 203 cm in length may be transported as checked baggage with the approval of China Eastern Airlines.

3,500

4,000

3,000

Windsurfers, kayaks

No

Any size of such items may be transported as checked baggage with the approval of China Eastern Airlines.

4,500

6,000

4,000

Note:
1. The weight of a single piece of special baggage shall not exceed 32 kg, and the weight of a single piece of special baggage on flights to/from the USA shall not exceed 45 kg.
2. Multiple pieces of special baggage are calculated cumulatively as stipulated.
3. Where there are multiple methods of calculating excess baggage fees, the passenger carrying both ordinary baggage and special baggage shall be charged at the lowest rate.
4. When payment is made in the currency of other countries, the above excess baggage fee shall be converted.
5. Other matters not specified herein are subject to the Company’s general rules for checked baggage.

 

      Excess Baggage Fees for Special Baggage (Weight System) for China Eastern Airlines and Shanghai Airlines

Special baggage items

Inclusion of free baggage allowance

Rules for calculating excess baggage

Bicycles, bowling equipment, musical instruments, ice hockey equipment, diving equipment, archery equipment, shooting equipment

Yes

The total excess weight of such items and other baggage is charged as excess baggage.

Kayaks, paragliders, poles, javelins.

No

Excess baggage is charged based on actual weight

Golf equipment

No

Special rates: Excess baggage fees are charged at the rate of 6 kg per set; if the weight exceeds 15 kg, the excess part will be accumulated and charged on the basis of 6 kg as excess baggage.

It is calculated on the basis of the lower of the special rate and the normal excess baggage fee.

Yes

Normal excess baggage fees: The total excess weight of golf equipment and other baggage is charged as excess baggage.

Ski or water ski equipment

No

Special rates: Excess baggage fees are charged at the rate of 3 kg per set

It is calculated on the basis of the lower of the special rate and the normal excess baggage fee.

Yes

Normal excess baggage fees: The total excess weight of ski or water ski equipment and other baggage is charged as excess baggage.

Fishing equipment

No

Special rates: if one set of fishing equipment is less than 15 kg, the excess baggage fee will be charged at the rate of 4 kg; for the part over 15 kg, the excess baggage fee will be charged as ordinary baggage.

It is calculated on the basis of the lower of the special rate and the normal excess baggage fee.

Yes

Normal excess baggage fees: The total excess weight of fishing equipment and other baggage is charged as excess baggage.

Surfboards/Windsurfers

No

(1) If the length does not exceed 277 cm, the excess baggage fee shall be charged at the rate of 5 kg per item; (2) if the length exceeds 277 cm, the excess baggage fee shall be charged at the rate of 8 kg per item.

Note:

1. The single piece of domestic baggage shall not exceed 50kg. 
2. Other matters not specified herein are subject to the Company’s general rules for checked baggage.