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Seat select service only supports some routes. After booking your flight, you can enjoy the opportunity to pick your seat in advance through our website, customer service hotline, a booking office, or an authorized travel agent. If you don't Seat Select in advance, your seat will be allocated to you at check-in.
Please note:
- Seat reservation and cancellation are supported on this website. If you want to change your seat, please cancel the reserved seat and reserve a new one. You can only change your seat up to 3 times (including the first reservation) for each flight segment. If you have already reserved a seat through another channel, please change or cancel your seat through the original channel.Due to different types of machines, please show the seating plan accordingly.
- Seat reservations can only be made for adults and children.
- Online seat selection service doesn’t support an infant ticket.
- The online seat reservation service is only available for flights operated by China Eastern and Shanghai Airlines, with the ticket number prefixes 781 and 774.
- Flights operated by China Eastern may include Shanghai Airlines (FM), China Southern (CZ), and XiamenAir (MF) code-share flights.Not applicable to point-to-point flights within Mainland China.
- Passengers with a seat reservation must still complete check-in procedures when check-in opens for their flight. This can be done using the website or mobile app, or at airport check-in counters and self-service machines.
- We will always try to honor your seat request, but your assigned seat may change due to safety reasons. Thank you for your understanding.
- Passengers shall be determined as eligible buyers and sign the passenger notification form before they purchase the seats by the emergency exit. On the departure date, if such passenger is found not eligible in check-in, the airline company has the right to reject their check-in or change their seats; if such passenger is found not eligible on board, the airline company has the right to change their seats, and the fees thus arising shall be borne by the passenger and not refundable.
Seating options:
- Priority seating:Paid seats Reserve front-row and emergency exit seats, as well as seats located in rows 34–40 and 62–65 for a small fee.Vary from aircraft to aircraft. The actual seat map shall prevail.
- Standard seating: Reserve any available seats free of charge (Paid seats not included.)