Auckland office:
Add: Level 25 / 151 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Tel: +64(9)3031066
Email: infoakl@ceairs.nz
Business hours: Monday-Friday 9:00am-5:30pm,closed on weekends and public holidays.
Auckland Airport station
Email: aptakl@ceairs.nz
Tel: +64-2102733486
For check-in and luggage issues
Global Customer service Hotline
Tel:+86(21)206 95530
24 hours,7 days a week